FCI customer communications management CCM logo

FCI delivered enhanced CX for Aegon Life Insurance with a CCM Software

Aegon was in search of a technology that could deliver highly personalized outbound communications to its customers. With FCI’s assistance, Aegon Life Insurance amplified its customer facing processes and delivered top-notch customer experience.

Few of the benefits delivered by FCI:

  • Elimination of error in output
  • Improved open rate and click rate on emails
  • Increase in customer digital usage and adoption
  • Real-time customer feedback