GMC Software Technology is a major global player in the CCM software market, with a strong, broad and capable platform. GMC Inspire, enables enterprises to deliver relevant communications, at the right time, through the preferred channel for every customer – driving customer loyalty, acquisition and operational efficiency.
With an intuitive user interface, ease of use and features to accomplish most document delivery tasks built in GMC Inspire has been a popular choice with print service providers. For past few years enterprises have started adopting GMC Inspire as a customer communication tool for external communication. We have been a user of GMC Inspire software suite for over a decade and also an authorized service partner for GMC. Apart from new implementations, we provide remote support and management
OpenText is based in Palo Alto, California, U.S.A and is one of the leaders in the CCM software market. OpenText Exstream provides a comprehensive set of capabilities in all areas, including authoring, workflow, composition and multichannel output.
As an authorized OpenText Exstream partner, we have successfully completed OpenText Exstream implementation in most complex business and communication scenarios for verticals like banking, insurance and healthcare. We also provide post implementation support and consulting services.
Doxee is a leader in cloud based customer communication management platform. It provides easiest and fastest way for enterprises to adopt CCM strategy. Doxee’s ‘pay as you use’ model helps organizations start right away without investing in a software platform.
FCI is authorized reseller and services partner for Doxee.
Messagepoint is a powerful hybrid cloud-based content management platform serving the customer communications management needs of large enterprise customers. It provides an intuitive and secure environment for business users to directly own and control touchpoint messaging content and business rules driving the pace of change for customer-‐facing print and digital communications.
AWS’s public cloud platform debuted in 2008 as one of the first large-scale pay-per-use virtual infrastructures. AWS has grown into a massive portfolio of infrastructure and application services supporting thousands of enterprise workloads. Apart from other virtual infrastructure FCI uses AWS for providing customer communication as managed services.