CAREERS

Join the team !

WANT TO WORK WITH US?

If you are a go getter, path breaker or game changer, FCI is the right place for you.

 

FCI is hiring aspiring professionals who can do beyond the expected. Our culture nurtures excellence so that our team is passionate about their roles and believe in exploring new opportunities of growth every day, every minute. At FCI you will love your work and when you love your work, happiness and money flows in automatically. We provide the right compensation and a healthy work environment to our people.

 

We are an equal opportunity employer.  Our selection and recruitment of staff is a systematic and efficient process that promotes equal opportunity. We believe in recruiting solely on the basis of merit and do not differentiate amongst candidates on the basis of religion, gender, sex, etc in the selection process.

 

Our vision is to be world class service provider in the CCM domain.  We want to excel in every sphere, from meeting client objectives with impeccable products and service to ensuring employee satisfaction. To partner this quest for the best, we seek employees who are creative thinkers and problem solvers. We welcome challenge seekers who test their limits to achieve more. 

 

Our management structure is flat. Decision-making decentralized, doors open, communication direct & complete trust. Such a management philosophy helps us cater to the stated and unstated needs of our customers in the shortest possible time. 

 

If you are interested in joining us, please send your detailed profile stating the position you are applying for along with the location preference at - careers@fci-ccm.com

 

Don’t worry about the below listing, if you think you can add value to our team, do let us know by dropping in an email with your updated profile. We will create something for you.

 

Join us to help building a world class CCM organization.


CURRENT JOB OPENINGS (Last updated : April 23, 2018)

Description : Responsible for client relation management, effectively responding to the day to day queries/requests from customers and ensure 100% customer satisfaction. Will act as a SPOC (Single point of contact) between the customer and all relevant divisions. Managing the track of MIS for the all the key accounts and ensure timely placements as per the SOP/SLA's of the client, Will visit client's site frequently, as and when required. Must be a leader, playing an integral role in the business and hold responsibility for the effective on-boarding of new clients.

Profile : The candidate should be from Logistics or Courier industry, who have similar experience into client account handling.Have decent writing/verbal communication skills (English).Have good in entertaining client mails, Hands on experience in key account management and delivery part, must have good knowledge of MIS and MS Excel.

Experience : Must have 2 -3 Years of experience into Logistics or courier industry.

Location : Mumbai

Description : Responsible for handling all the Offset printing requirements of our plants. All centers will place order of their printing stationary, so have to organize, control and monitor the flow of printed materials. Check schedules, confirm product specifications, arrange adjustments, oversee the work of staff in the department. Has to get it done at Manesar and in some cases from outside printing companies. Monitor the quality of the product/services and ensure deadlines are met. Will be also responsible for printing, post printing activity and dispatch to the respective location. Work as part of a team, liaising with sales managers, editors, graphic designers, project managers and art directors.

Profile : Have done similar type of work in any of the printing company. As Production Coordinator/Executive/Manager. Ability to think on your feet and to troubleshoot/solve problems at short notice. Ability to anticipate pitfalls and steer projects around them. Ability to manage and implement change. Ability to manage multiple priorities and work independently.

Experience : 3 - 4 Yrs of experience in similar field/Industry.

Location : Manesar

Description : Identifies database requirements by interviewing customers; analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems. Recommends solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications. Installs revised or new systems by proposing specifications and flowcharts; recommending optimum access techniques; coordinating installation requirements. Maintains database performance by calculating optimum values for database parameters; implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware products. Prepares users by conducting training; providing information; resolving problems. Provides information by answering questions and requests. Supports database functions by designing and coding utilities. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed.

Profile : Expertise in all major versions of technology stack including Database, iAS, Forms, Reports, PL/SQL, Java, Enterprise Manager, SOA, WebLogic and JVM. Hands-on operational expertise as an Oracle DBA, with technologies such as RAC, SSO, DataGuard, High Availability and Backup/Recovery (RMAN). Advanced knowledge in monitoring EBS and Database Instance using Oracle Grid/Cloud Control with AMP and ACMP Expert in 24*7 support projects Ability to Lead a Group of DBA Team members Fusion Middleware - Advanced understanding of Cloud Applications Foundation, SOA, Business Process Management, Data Integration, Enterprise Performance Management, Identity Management, System Management, Social Business and Collaboration and High Availability aspects of Fusion Middleware EBS Application and Technology Stack - Performed one or more successful upgrades for technology stack and applications Performance Tuning - Advanced performance-tuning skills to review performance reports (ADDM, AWR, &ASH), Application code and SQLs to optimize application run times. Would not need to escalate performance issues. Web Services - Understand SOA and Web Services configurations as well as the ability to design and implement advanced SOA and Web Services Configurations

Experience : 7+ years of experience in database design, administration, or maintenance of oracle databases and EBS-ERP databases. Database Performance Tuning, Database Security, Promoting Process Improvement, Problem Solving, Presenting Technical Information, Quality

Location : Mumbai

Description : Red hat Certification - RHCE 6 or above - Experience in handling large datacenter infrastructure - Strong understanding of different versions of Linux - Server provisioning, Patching, vulnerability remediation, performance tuning. - Excellent troubleshooting skill. - Strong bash/shell scripting or python scripting knowledge for systems automation- Intermediate knowledge in managing Windows hosting environments (good to have) - Experience in the design and implement of HA (High Availability) and Load Balanced solutions - Good understanding of DNS, Network Tools, Storage Technologies, Load Balancers and other infrastructure components - Excellent problem-solving skills, including identifying and addressing performance problems, system defects, hardware issues in complex multi-tier application architecture - Able to work independently and collaborate effectively in a complex environment. - Excellent communication skill, both written and oral. Effective articulation and representation capability in cross border meetings. Ability to influence and drive consensus."

Profile : Good knowledge on RED Hat Linux 5,6 and 7 operating systems. Provide TIER 2 troubleshooting support to the client. Monitor and troubleshoot the issues of existing data centers remotely. Investigate and provide the RCA for the incidents. Perform the scheduled changes and the tasks. Take the ownership of the tickets and work towards the resolution. Perform the activities within the defined SLA. Adhere to the Change Management process. Work with the external vendors for resolution.

Experience : 2+ yrs of experience in Linux system administration. Min. 1 years experience working on AWS. Experience working with Monitoring tool like Zabbix, Nagios. Experience monitoring the application platform and infrastructure. To troubleshoot Linux relate

Location : Mumbai

Description : Manage the Search Engine Optimization responsibilities of B2B business. The role will be responsible for planning and execution of SEO objectives. • Build SEO Architecture for a Content. Plan and implement SEO steps. • Ability to identify SEO problems or inhibiting factors, diagnose the root cause and devise effective intervention. • On-page Optimisation and Off-page optimization. • All Associated steps including website structure, Technical SEO, keyword analysis, meta tags, titles, submissions, traffic analysis and rank optimization etc. • Co-ordination with other teams for other SEO implementation. • Deep understanding of building organic traffic and improving SERPs. • Work closely with Content team to guide them optimal use of keywords. Content skill is a plus not mandatory. • In-depth knowledge of current SEO tools and practices.

Profile : Should possess following skills: • Excellent verbal and written communication skills • Understanding of web publishing requirements • Ability to write, rephrase and modify unique contents Should be good at: • Writing web content for website/ portals from scratch • Editing and proof reading content once written • Writing, editing and proof reading copy for client projects based on material supplied by them. • Research and Conceptualization.

Experience : 2 - 3 Years.

Location : Noida

Description : - Re-purposing existing blogs and writing new ones - Design and execute social media strategies - Explore organic ways to increase website traffic - Reaching out to influencers, bloggers, media and publications for mentions - internal linking and backlinking - Developing and executing content strategy - Build PR strategy - Guest blogging and content marketing activities - Provide social community insights and best practices via analysis of post engagement and response, track influencers and enhance engagement

Profile : - Knowledge in creating presentation - interactive and amazing - Prior knowledge of our domain is a plus - Able to quickly deploy content resources - ebooks, case studies, whitepapers.

Experience : 2 - 4 years of Experience in the same stream/domain.

Location : Noida

Description :  Installation and configuration of HP Exstream Software including design, Production environments, and possibly Command Centre and Delivery Manager.  Extensive experience in data-processing and post-composition processing of documents using HP Exstream Dialogue. Exposure to other Document composition tools would be added advantage,  Able to Design and create any type of document for batch. Experience in working in a global delivery model.  HP Exstream Dialogue applications estimation, design and testing.  Coding and implementation support of printing technologies.  Report preparation and generation using HP Exstream Dialogue.  Generation of interactive personalized statements using HP Exstream Dialogue designer.

Profile :  Experience on HP Exstream version upgrade projects.  Strong communication and interpersonal skills.  Design Experience  Knowledge about ODBC Data Source, Live Editor ,designing Interactive documents ,sorting & bundling process, handling multiple driver files, batch workflow setup, on-demand workflow setup, HP command center, email & SMS communication, document archival, requirement gathering, estimation & implementation

Experience : 03-05 years

Location : Delhi/NCR

Description : Candidate should have a good knowledge of all Inspire Designer Modules and its functionalities. Candidate should be capable enough to work with Inspire Automation, Inspire Interactive, Inspire Approval and Inspire Content Manager.

Profile : Minimum 3 years’ experience with GMC PrintNetT/Inspire. Bachelor's degree or equivalent, with minimum of 3 to 4 years as a GMC Inspire Developer.

Experience : 3-4 Years in the relevant field

Location : Manesar

Description : Candidate must have experience in the following technologies. - ASP.NET - C# - MVC - JQuery/ Javascipt - SQL Server - HTML5 - Entity Framework

Profile : A Computer science Graduate/B.Tech/MCA with 1-2 years of experience on window or console.

Experience : 1-2 yrs in the relevant field

Location : Manesar

Description : Responsible for managing all aspects of the inside sales department and lead generation process. Build a robust inside sales/lead generation team that exceeds sales goals. Ensure that sales pipeline remains full with qualified leads & prospects. Monitor employee productivity and motivate team to reach daily dial goals. Evaluate and improve inside sales and sales administration processes. Provide coaching for existing Executives, and training for new representatives. Work with Human Resources to determine appropriate staffing levels. Report to outside sales - metrics, opportunities, and threats. Suggest improvements that can be made to increase value of Marketing Communications Collateral /Email Ensure accurate and complete information is captured in customer relationship management (CRM) system. Provide data quality checks weekly.

Profile : University degree and a related work experience. 3-6 years work experience in business-to-business (B2B) environment - preferred US Sales /International experience. Familiarity with sales process. Excellent verbal communication skill is required. Ability to maintain an upbeat and positive attitude at all times. Strong work ethics leading inside sales team by example: minimal missed days & hands on inside sales experience should be able to use that. Ability to work in self-directed, fast-paced entrepreneurial environment. Highly proficient computer skills including email, MS Word, Excel, PowerPoint. Be flexible with shift timings Sales focus initially North America later will cover other countries including UK, APAC & ME.

Experience : University degree and a related work experience. 3-6 years work experience in business-to-business (B2B) environment - preferred US Sales /International experience.

Location : Mumbai

Description : Nature Of Work: Responsible for providing technical consultancy as a presales consultant & aligning towards Organizations objectives in CCM and documents space. Presales Consultant works closely with various internal teams to meet the assigned business goals and targets.

Profile : The candidate will be responsible for understanding business requirements and creating solutions for them. Proposal Making: 1) Responsible for taking part in the proposal process in the functional scoping of RFPs, & RFIs, suggest methodology, provide estimation of project time and cost and write white papers. 2) Involved in preparing scope-of-work, and proof-of-concept study . Solutioning : 1) Responsible for the end to end solution designing related to project & vertical. 2) Designing, coordinating and presentation of Proof of Concept (POC)/tailored solution. 3) Manage and participate in operational issues related to a specific engagement in terms of technical and delivery issues. 4) Help solution architect in for large cases CCM solutioning. 5) He will be responsible for interacting with delivery and sales team; doing the system study and preparing the specification document, understanding their business & technology needs and advise sales team accordingly. Market Intelligence: 1) Should have Market Intelligence like Competitor Product Analysis, Pricing, Wins, Concern areas 2) Responsible for identification of new product and application areas and also suggesting up gradations for FCI products/ solutions, carrying out market research for newer market segment.

Experience : 4 - 6 yrs

Location : Mumbai

Description : - Analyzing organizational metrics performance and helping projects understand, evaluate and improve their performance quantitatively. - Establishing performance baselines and helping project teams to establish project level performance baselines. - Working with teams sitting in various geo locations ( at least 5) - Metric Analysis: Perform Effort Variance Analysis and come up with appropriate recommendations for estimation process improvements. - Check the estimation tools and effort variance data periodically to identify the changes required in the process. - Monitor the Productivity, Effort Variance and Usage of Estimation tools and publish monthly and quarterly dashboards - Support productivity and estimation related queries from delivery teams - Provide support to delivery/bid teams client visits and proposals - Work with teams to do RCA analysis.

Profile : - 4-6 years of experience as a Process Member or a relevant QA experience. - Having knowledge of product life cycle is a plus. - Good communication skills. - Experience in JiRA is a plus.

Experience : Preferably a 4 years engineering degree or an equivalent degree.

Location : Noida

Description : Candidate will be responsible for selling CCM related software solutions into new BFSI and telecom accounts. The individual will develop and execute sales plans for target accounts and need to have demonstrated experience with: • Develop account business plans for strategic enterprise and commercial accounts to promote software, services and training. • Uses specialty to leverage existing opportunities and branch into more than one business unit in the account. • Establish a professional working relationship with decision makers and C-Level to develop a core understanding of the client’s unique business needs. • Builds growth opportunities leveraging the account planning process; actively manages planning process through scheduled client reviews. • Responsible for achieving yearly quota for software and service solutions. • Implements pipeline management practices while maintaining opportunities in Salesforce.com on a weekly basis.

Profile : Bachelor's or Master's (graduate) degree in Business Administration (MBA), sales, finance, marketing or equivalent combination of education and experience. Knowledge of Customer Communication Management industry and competing software solutions in BFSI and telecom industry sectors is a plus. Knowledge and Skills • Excels in consultative selling skills • Business account planning experience and skills • Financial planning and modeling skills, comfortable to manage high complexity business planning and reporting • Strong communication skills at senior management both internally and externally • Excellent communication - Fluent in English language with excellent oral and written skill sets • Ability to understand the customer's business issues and translate to solutions • Negotiation skills and ability to frame the product value proposition to customers • Leadership skills and cross functional expertise (sales, supply chain, marketing, IT) Critical Competencies to Drive Business Results: • Territory-Driven Prospecting • Opportunity Qualification • Solution Planning/Formulation • Deal Advancement & Closing • Client Technical Education/Assistance • Pipeline Management • Prioritizing Accounts/Focusing • Priority Setting/Time Management • Resource Optimization • Solution Acumen • Influencing • Demonstrates the ability to lead, manage or enlist the support of others in the absence of formal authority

Experience : 5+ Years

Location : Mumbai

Description : FCI is looking for an experienced print Sales Manager preferably from Commercial Printing/paper Industry, To Look after the business planning, forecasting of revenue potential in print business opportunities and to develop relationships with key decision‐makers in target organizations to establish tie‐ups for business development. Responsible to oversee the sales operations, thereby achieving increased business growth. Will be responsible to identify streams for generating revenues & developing marketing plans to build consumer preference. Coordinate & organize product promotion / launch and branding activities to create market brand visibility.

Profile : Sales Working experience in printing / paper industry with 5 to 7 years of experience is sales drive and should have a good customer relationship and past record of sales achievements. Should have the aptitude for good comprehension of production methods and products/services we are into, and ability to apply the same for New client and business Acquisition. The position demands good communication skills on phone and in person, following up on many details while maintaining a positive attitude. Should have better understanding on analytics and calculations.

Experience : 6-8 Years in the same field.

Location : Noida/Mumbai