As we are sailing through the third fiscal quarter of 2022, it becomes important for each one of us to revisit our existing business strategies and be prepared for FY23 in advance. Especially, in the Insurance Industry where regulatory norms and compliances rule the decision-making capabilities of businesses. With the rise in the number of policyholders, the
The ever-growing technical advancements are changing customer experiences. With constant digital transformation strategies and a data-driven approach, customer communications have now become recipients of new devices, channels, and modern technology. Communication is the essential element to build relationships with customers, vendors, partners, and employees. Digitalization has made the customers grow more demanding and less forgiving.