The Most Affordable Way To Automate Customer Communications

  Automating a customer communication landscape is a challenge faced by most consumer-facing organisations. Gone are the days when companies could create identical templates for customers and still manage to retain their customer base. Organisations are now expected to deliver interactive statements and personalized quotes, in addition to taking care of regulatory compliances. These diverse

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How to Conquer CCM Implementation Challenges

Organisations that have deployed Customer Communications Management (CCM) applications would undoubtedly admit that these systems play a pivotal business role,  directly impacting their brand positioning, marketing, and operations. Owing to their critical contribution, CCM solutions come with a handful of challenges that enterprises might stumble upon while getting an implementation done. These challenges could be:

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Automate your customers’ claim process – Win your Customers’ trust

Insurance customers’ expectations are being shaped by their experiences with companies like Amazon and Uber. New expectations of choice, convenience, tailor-made solutions, and lower cost, are both a challenge as well as an opportunity for Insurers to improve revenue, profitability, customer centricity, and retention. That experience is especially important in today’s digital age where the

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