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Customer Communication Magement Software for banking

Leverage CCM Tool to overcome challenges of Customer Service in Banks

April 12, 2021June 21, 2021 FCI-CCM

With the advent of several fintech and non-banking start-ups, there is mounting pressure over banking and financial services (BFSI) industry to rethink their customer experience strategies. In this blog we are going to look at the recent challenges faced by the banks and what they can do to solve them. Challenges faced by Banks Today’s

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Prime #CustomerExperience can’t be found with the flip of a switch. Here are 5 factors that may affect your customer experience in 2019: https://t.co/kGbAcc48B8#CX #CustomerEngagement #CCM pic.twitter.com/xieGE2RvMX

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— FCI CCM, Inc. (@fciccm_inc) April 22, 2019

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