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Mapped the journey of Customer Experience(CX) Strategy Trends

November 14, 2018March 10, 2022 Sheldon Evans

Customer Journey Expansion Over the past few years, we have seen businesses dispersing on the name of customer experience. Emerging from the back doors of customer service customer experience has a long and interesting history. It started with businesses proffering importance to customer satisfaction; which was later replaced by customer value demonstrating a glimpse of

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Twitter Post

Prime #CustomerExperience can’t be found with the flip of a switch. Here are 5 factors that may affect your customer experience in 2019: https://t.co/kGbAcc48B8#CX #CustomerEngagement #CCM pic.twitter.com/xieGE2RvMX

— FCI CCM, Inc. (@fciccm_inc) April 25, 2019

Quote of the day!#Success #Motivation pic.twitter.com/FbAMu1vI9Y

— FCI CCM, Inc. (@fciccm_inc) April 22, 2019

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