Messaging Trends 2021 for better CX

Communication is a crucial component of engaging customers with your brand. The path to the best customer experience goes through your technology and people. Engaging more customers, putting their interests at the center, and investing in the right technology will define the future of your business. Over the past decade, the very definition of customer

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Do more with your Chatbots!

Using Chatbots For Enhancing CX  New technologies intended to simplify contact among humans and machines have lately reached the mainstream: chatbots. In finance, chatbots are some of the market’s latest technologies developed to ease the connection between people and devices. Chatbots are automated programs that use artificial intelligence and language generation processing to comprehend what

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