Personalised HTML communication creates a bond with the customer in business transactions. It increases the brand credibility and user experience. If personalised messages could create such an impact, imagine how much it could be for a hyper-personalised HTML message. Interactive communication can be incorporated in creating, sending, and gathering personalised business correspondence such as marketing
Most businesses often find themselves stuck brainstorming which CRM they should use. But often times, they fail to understand that more than a CRM, they need CCM capability for their business.What do you think your business needs more? CCM or CRM? Subscribe us to stay tuned to this bite-size series on CCM and more!
Amidst the ever increasing consumer base of utilities many industrial transformations have led the markets for years. Yet some critical customer satisfaction aspects remain untouched. Billing Experiences in the Utilities Industry haven’t changed for the last 50 years. The effect of Grid Modernization and Integrated Utilities has not converted into the cumulative last mile delivery
Enterprise Content Management (ECM) What started back in the 2000s as a leading document process management theory, & got perfected into software solutions; is now coming to an end in the 2020s. After years of simplifying content production, storage, management, delivery for print-based communications across various industry domains the ECM Systems now stand underwhelmed by
Non-performing loans shared up to 50% of gross loans in some countries as reported by The World Bank in 2018. In countries like San Marino, Ukraine, Equatorial Guinea the ratio of NPAs (non-performing assets) rose to 53.0%, 48.4%, and 36.7% respectively. NPLs cost FIs (financial institutions) as high as €205 Billion (EU only), ₹10.36 Trillion