FCI is recognized as a comprehensive CCM Provider in 2022 Aspire Leaderboard

Another Milestone Unlocked for FCI! It brings us immense pleasure to share that our organization has been positioned amongst Customer Communications Management (CCM) Software Service Provider Leaders in India for Banking and Financial Services, Insurance, Public Sector, and Utility verticals in the 2022 Aspire CCM Service Providers Leaderboard™.  FCI has always played a pivotal role

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CXM for banking and financial services

Customer Experience Management Transforming Financial Industry to the Next Level

Over the past few years, the financial industry has been observing a trend of investing in Customer Experience Management (CXM) Systems. This trend can be attributed to the fact that many institutions are trying to keep up with the ever-changing digital landscape. Moreover, companies are understanding the impact of effective & personalized communications for better

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