Reshape Utility Billing Experiences with Customer Communications

Reshape Utility Billing Experiences with Customer Communications

Amidst the ever increasing consumer base of utilities many industrial transformations have led the markets for years. Yet some critical customer satisfaction aspects remain untouched. Billing Experiences in the Utilities Industry haven’t changed for the last 50 years. The effect of Grid Modernization and Integrated Utilities has not converted into the cumulative last mile delivery

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Introduction to CCM based KYC Automation

Non-performing loans shared up to 50% of gross loans in some countries as reported by The World Bank in 2018. In countries like San Marino, Ukraine, Equatorial Guinea the ratio of NPAs (non-performing assets) rose to 53.0%, 48.4%, and 36.7% respectively. NPLs cost FIs (financial institutions) as high as €205 Billion (EU only), ₹10.36 Trillion

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