11 chatbots boosting business communications to improve CX

Using Chatbots For Enhancing CX  New technologies intended to simplify contact between humans and machines have lately reached the mainstream: chatbots. In finance, chatbots are some of the market’s latest technologies developed to ease the connection between people and devices. Chatbots for business are automated programs that use artificial intelligence and language generation processing to

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How Interactive HTML5 in Customer Communications leveraging CX

Personalized HTML communication creates a bond with the customer in business transactions. It increases brand credibility and user experience. If personalized content could create such an impact, imagine how much it could be for a hyper-personalized HTML message. Interactive communication can be incorporated in creating, sending, and gathering personalized business correspondence such as marketing emails,

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