15 CX Statistics building your Business Communication Strategy

Customer Experience Facts You Can't Ignore

Customer Lifetime Value

Good customer experience doesn’t only lead to happy customers, but it will conjointly result in additional revenue and different important benefits like customer loyalty, higher CLV (Customer Lifetime Value), etc.

Customer Experience Stats

FCI has gathered 15 eye-opening customer experience stats that each CX professional must understand in 2019, which shows how much the customer experience statistics will impact your company’s bottom line in various ways, and packaged them in the Infographic below.

Customer Experience Facts